Week 2

One of the best customer service exprience I've had, must be when I can communicate when the customer in a positive way, and when the customer can understand when we are out of merchandise and or when we are under maintance. One day I had a customer that needed a bagel but we were out of the bagel she wanted, so I decided to persuade her into purchasing a bagel that she had not tried. After that day this customer still thanks me becuase now that is the only bagel she will eat.